Most of our products come with either 1, 2, or 5-year limited warranty. Please see the Product Guarantee page for more info. If you are unsure if your CALPAK product comes with a warranty, please reach out to [email protected] for further assistan
For purchases made on calpaktravel.com: If you purchased from calpaktravel.com, you do not need to register for warranty, as your order number within our system will serve as your registration. For any purchases not made on calpaktravel.com: We en
Warranty claims must be filed via email. We are not able to start the warranty process through text message or direct messages via CALPAK's social media accounts. Start the process of your warranty claim here. Please make sure to attach pictures of
We accept order confirmation emails and photos of receipts as proof of purchase. Proof of purchase must include date of purchase in order to be approved.
The warranty period begins from the date of purchase.