Shipping and Delivery

Where is my order?

Track your order here!

What is your current shipping and ordering timeframe?

Currently, it takes 3-8 business days for your items to process and ship. We'll send an email with tracking information as soon as it is scanned by FedEx.Depending on your location, standard shipping can take between 1-6 business days for your packag

My order was marked as delivered but I haven't received it yet.

We understand it's frustrating when you haven't received your order and the mail carrier says it's been delivered. Typically, we kindly request our customers to allow the shipping carrier a window of 2 business days after an order is marked as delive

My order was incorrect or arrived damaged. What should I do?

We apologize for any inconvenience caused. Please know that we're here to assist you every step of the way. To return the incorrect or damaged item, kindly visit our return portal by clicking here. If you have any questions or need further assistance

My package was stolen. What do I do?

We're so sorry to hear that. Unfortunately, we are not able to file claims on packages that are stolen. We recommend reaching out to your local authorities.

Do you ship outside the US?

Although we do not ship outside of the United States at this time, we work with retailers Nordstrom, Saks Fifth Avenue, The Container Store, or Net-A-Porter who offer additional shipping options. Please check their site for CALPAK product availabilit