Please email sales@calpaks.com for all wholesale and stocking inquiries.

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-userformat="{&quot;2&quot;:15233,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:0},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Please email sales@calpaks.com for all wholesale and stocking inquiries.&quot;}" style="font-size:11pt;font-family:Calibri,Arial;font-weight:normal;font-style:normal;">Please email sales@calpaks.com for all wholesale and stocking inquiries.</span> </p>

I'm interested in selling CALPAK products in my store(s). How do I learn more?

Please email us at sales@calpaks.com for bulk order inquiries—we'd be happy to assist you in placing an order. If you'd like to place a corporate gifting order, please fill out the form posted here.

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-hyperlinkruns="{&quot;1&quot;:193,&quot;2&quot;:&quot;https://www.calpaktravel.com/pages/corporate-gifting&quot;}&#xEE10;{&quot;1&quot;:197}" data-sheets-textstyleruns="{&quot;1&quot;:0}&#xEE10;{&quot;1&quot;:193,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:2,&quot;2&quot;:1136076},&quot;9&quot;:1}}&#xEE10;{&quot;1&quot;:197}" data-sheets-userformat="{&quot;2&quot;:1063809,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:0},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11,&quot;23&quot;:1}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Please email us at sales@calpaks.com for bulk order inquiries&#x2014;we&apos;d be happy to assist you in placing an order. If you&apos;d like to place a corporate gifting order, please fill out the form posted here.&quot;}" style="font-size:11pt;font-family:Calibri,Arial;font-weight:normal;font-style:normal;"><span style="font-size:11pt;font-family:Calibri,Arial;font-weight:normal;font-style:normal;">Please email us at sales@calpaks.com for bulk order inquiries&#x2014;we&apos;d be happy to assist you in placing an order. If you&apos;d like to place a corporate gifting order, please fill out the form posted&#xA0;</span><span style="font-size:11pt;font-family:Calibri,Arial;font-weight:normal;font-style:normal;text-decoration:underline;-webkit-text-decoration-skip:none;text-decoration-skip-ink:none;color:#1155cc;"><a href="https://www.calpaktravel.com/pages/corporate-gifting" target="_blank">here</a></span><span style="font-size:11pt;font-family:Calibri,Arial;font-weight:normal;font-style:normal;">.</span></span> </p>

I would like to purchase a bulk order of CALPAK products. How do I find out more?

Sadly, we do not have brick & mortar locations. It's a dream of ours, but not the right time just yet :)

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-userformat="{&quot;2&quot;:15233,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:0},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Sadly, we do not have brick &amp; mortar locations. It&apos;s a dream of ours, but not the right time just yet :)&quot;}" style="font-size:11pt;font-family:Calibri,Arial;font-weight:normal;font-style:normal;">Sadly, we do not have brick &amp; mortar locations. It&apos;s a dream of ours, but not the right time just yet :)</span> </p>

I’d love to see CALPAK in person before I place my order. Do you have any store locations?

We're happy to hear you'd like to work with us! Please email press@calpaks.com for more info.

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-userformat="{&quot;2&quot;:15233,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:0},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;We&apos;re happy to hear you&apos;d like to work with us! Please email press@calpaks.com for more info.&quot;}" style="font-size:11pt;font-family:Calibri,Arial;font-weight:normal;font-style:normal;">We&apos;re happy to hear you&apos;d like to work with us! Please email press@calpaks.com for more info.</span> </p>

Who do I contact for press opportunities?

Simply click the affiliate signup link and enroll in our program. If you're approved, you'll receive a follow up email from our team and can begin earning commission right away.

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-userformat="{&quot;2&quot;:13185,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Simply click the affiliate signup link and enroll in our program. If you&apos;re approved, you&apos;ll receive a follow up email from our team and can begin earning commission right away.&quot;}" style="font-size:11pt;font-family:Calibri,Arial;font-weight:normal;font-style:normal;">Simply click the affiliate </span><span data-sheets-userformat="{&quot;2&quot;:13185,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Simply click the affiliate signup link and enroll in our program. If you&apos;re approved, you&apos;ll receive a follow up email from our team and can begin earning commission right away.&quot;}" style="font-size:11pt;font-family:Calibri,Arial;font-weight:normal;font-style:normal;"><a href="https://www.calpaktravel.com/pages/affiliate-program" rel="noopener noreferrer" target="_blank">signup link</a></span><span data-sheets-userformat="{&quot;2&quot;:13185,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Simply click the affiliate signup link and enroll in our program. If you&apos;re approved, you&apos;ll receive a follow up email from our team and can begin earning commission right away.&quot;}" style="font-size:11pt;font-family:Calibri,Arial;font-weight:normal;font-style:normal;"> and enroll in our program. If you&apos;re approved, you&apos;ll receive a follow up email from our team and can begin earning commission right away.</span> </p>

How should I apply to the CALPAK affiliate program?

Returns Center

Product Guarantee

Contact Us

VIT Rewards

Affiliate Program

Back to Shop

CALPAK Support

Information about how to contact us here at CALPAK.

Where does CALPAK ship to?

What forms of payment do you accept?

How much is shipping?

Do you ship to P.O. boxes?

Can I cancel or update my order once it's placed?

I’d love to give CALPAK as a gift! Do you offer gift receipts?

How do I pay with a gift card?

Do you offer expedited shipping?

Orders

Where is my order?

What is your current shipping and ordering timeframe?

My order was marked as delivered but I haven't received it yet.

My order was incorrect or arrived damaged. What should I do?

My package was stolen. What do I do?

Do you ship outside the US?

Shipping and Delivery

I received a promo code. Can I apply it to an order that I've already placed?

I missed the sale! Do you price match?

Why isn't my promo code working?

Promotions

How do I start the return process?

What is your return policy?

Do you charge a return shipping fee?

When will I receive my refund?

I received this as a gift, can I return it?

Can I combine my returns using one shipping label?

Can I return something that is marked as final sale?

I paid for shipping on my order. Will that be refunded when I return my order?

Returns

The product I want is out of stock. How often do you restock?

Do you offer personalization or embossing on any of your products?

Is your luggage waterproof?

California Residents - Proposition 65 Warning

How do I clean my CALPAK product?

How do I clean my luggage?

Products

What if my bag arrives damaged at baggage claim?

Airline Damage

How do I reset my lock?

I lost the key for my lock, what do I do?

How do I set my TSA frame lock?

How do I set my TSA combination lock?

How do I know if my lock is TSA-approved?

How do I set my TSA key lock?

How do I set my double TSA key lock?

Luggage Lock Instructions

What’s a VIT?

What are the perks of joining CALPAK VIT?

How do I join CALPAK VIT?

What is the difference between VIT tiers?

Do I have to wait until the end of the year to be promoted to a new VIT tier?

Can I combine my rewards points with different offers?

Do points expire?

Where do I check how many points I have?

How many points can I use on my order?

What makes a successful referral?

Can I use my VIT points when checking out on my phone?

Why aren’t my points showing up?

What if I forgot my password?

I lost my referral link. How can I access it?

Are VIT points compatible with orders placed on other platforms, like Facebook Shop or Instagram Shop?

VIT Rewards Program

Does my purchase come with a warranty?

Do I need to register for the warranty?

How do I file a warranty claim?

What qualifies as proof of purchase?

When does my warranty period start?

Warranty

Can I purchase Extend after I've placed my order?

What does the Extend Protection Plan with Accident Coverage cover?

When does the Extend Protection Plan go into effect?

How do I file a claim with Extend?

What is the difference between CALPAK's Limited Warranty and the Extend Protection Plan with Accident Coverage?

Extended Warranty (Extend)

Do you offer replacement parts?

Spare Parts