We restock as soon as we receive new inventory. Please sign up for the waitlist on the product page to be notified of any restocks!

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-userformat="{&quot;2&quot;:15233,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:0},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;We restock as soon as we receive new inventory. Please sign up for the waitlist on the product page to be notified of any restocks!&quot;}" style="font-size:11pt;font-family:Calibri,Arial;font-weight:normal;font-style:normal;">We restock as soon as we receive new inventory. Please sign up for the waitlist on the product page to be notified of any restocks!</span> </p>

The product I want is out of stock. How often do you restock?

At this time, we do not offer embossing or personalization on any of our products.

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-userformat="{&quot;2&quot;:15233,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:0},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;At this time, we do not offer embossing or personalization on any of our products.&quot;}" style="font-size:11pt;font-family:Calibri,Arial;font-weight:normal;font-style:normal;">At this time, we do not offer embossing or personalization on any of our products.</span> </p>

Do you offer personalization or embossing on any of your products?

Most of CALPAK's luggage is water-resistant, but not water proof.

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-userformat="{&quot;2&quot;:15233,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:0},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Most of CALPAK&apos;s luggage is water-resistant, but not water proof.&quot;}" style="font-size:11pt;font-family:Calibri,Arial;font-weight:normal;font-style:normal;">Most of CALPAK&apos;s luggage is water-resistant, but not water proof.</span> </p>

Is your luggage waterproof?

Proposition 65 (Prop 65), the Safe Drinking Water and Toxic Enforcement Act of 1986, is a California law that requires the state to keep a list of chemicals that the State of California has identified may cause cancer or reproductive toxicity. There

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-userformat="{&quot;2&quot;:15233,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:0},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Proposition 65 (Prop 65), the Safe Drinking Water and Toxic Enforcement Act of 1986, is a California law that requires the state to keep a list of chemicals that the State of California has identified may cause cancer or reproductive toxicity. There are now over 950 chemicals on the Prop 65 hazardous substances list. The full list can be found on the California Office of Environmental Health Hazard Assessment (OEHHA) website.\r\n\r\nAs part of Prop 65, businesses selling products to people in California must provide &#x201C;clear and reasonable warnings&#x201D; before knowingly exposing people to any chemical on the list, unless the expected level of exposure would pose no significant cancer risk.\r\n\r\nThe law defines &#x201C;no significant risk&#x201D; as a level of exposure that would cause no more than 1 extra case of cancer in 100,000 people over a 70-year lifetime. So a compound can be unlabeled if a person exposed to the substance at the expected level for 70 years is estimated to have a 1 in 100,000 chance or less of getting cancer due to that exposure. The law also has similar strict cutoff levels for birth defects and reproductive harm.\r\n\r\nThere are many commonly used items that fall under Prop 65&apos;s mandates. Additionally, real estate properties are subject to California&#x2019;s Prop 65 mandates due to the possibility of hazardous chemicals being present in the nearby environment. Some of the product categories sold in the State of California, and California locations that require California Prop 65 warning labels include:\r\nproducts made with leather, vinyl, foam, synthetic and non-woven material, beauty products, glassware, ceramics, batteries, retail stores, etc.\r\n\r\nAll of CALPAK parts and fabrics are made from durable and safe materials, in full compliance with federal safety regulations. However, as there are many chemicals used throughout the manufacturing process, it is possible that our products may contain trace amounts of one or more of the 950+ chemicals on the California Proposition 65 warning list.\r\n\r\nProp 65 warning labels are primarily used in the sale of products to California residents. We attach one to our products no matter where they go to inform the consumer, even though by law we are not required to do so if the consumer lives outside of California. Proposition 65 is more of a &#x201C;right to know&#x201D; law than a pure product safety law. Voters who approved Proposition 65 in 1986 intended that Californians should have a right to know when they may be exposed to chemicals that cause cancer or reproductive harm. There are trace amounts of these chemicals in more products than you may know, but only in California it is a requirement to tell the consumer. We hope that the information above helps in answering your questions, below are some links with more information on Prop 65 Act.\r\n\r\nReferences:\r\nhttps://oehha.ca.gov/proposition-65/proposition-65-faqs\r\nhttps://oehha.ca.gov/proposition-65/proposition-65-list\r\n\r\nStill need help? Contact Us.&quot;}" style="font-size:11pt;font-family:Calibri,Arial;font-weight:normal;font-style:normal;">Proposition 65 (Prop 65), the Safe Drinking Water and Toxic Enforcement Act of 1986, is a California law that requires the state to keep a list of chemicals that the State of California has identified may cause cancer or reproductive toxicity. There are now over 950 chemicals on the Prop 65 hazardous substances list. The full list can be found on the California Office of Environmental Health Hazard Assessment (OEHHA) website.&#xA0;<br>&#xA0;<br>As part of Prop 65, businesses selling products to people in California must provide &#x201C;clear and reasonable warnings&#x201D; before knowingly exposing people to any chemical on the list, unless the expected level of exposure would pose no significant cancer risk.&#xA0;<br>&#xA0;<br>The law defines &#x201C;no significant risk&#x201D; as a level of exposure that would cause no more than 1 extra case of cancer in 100,000 people over a 70-year lifetime. So a compound can be unlabeled if a person exposed to the substance at the expected level for 70 years is estimated to have a 1 in 100,000 chance or less of getting cancer due to that exposure. The law also has similar strict cutoff levels for birth defects and reproductive harm.&#xA0;<br>&#xA0;<br>There are many commonly used items that fall under Prop 65&apos;s mandates. Additionally, real estate properties are subject to California&#x2019;s Prop 65 mandates due to the possibility of hazardous chemicals being present in the nearby environment. Some of the product categories sold in the State of California, and California locations that require California Prop 65 warning labels include:&#xA0;<br>products made with leather, vinyl, foam, synthetic and non-woven material, beauty products, glassware, ceramics, batteries, retail stores, etc.&#xA0;<br>&#xA0;<br>All of CALPAK parts and fabrics are made from durable and safe materials, in full compliance with federal safety regulations. However, as there are many chemicals used throughout the manufacturing process, it is possible that our products may contain trace amounts of one or more of the 950+ chemicals on the California Proposition 65 warning list.&#xA0;<br>&#xA0;<br>Prop 65 warning labels are primarily used in the sale of products to California residents. We attach one to our products no matter where they go to inform the consumer, even though by law we are not required to do so if the consumer lives outside of California. Proposition 65 is more of a &#x201C;right to know&#x201D; law than a pure product safety law. Voters who approved Proposition 65 in 1986 intended that Californians should have a right to know when they may be exposed to chemicals that cause cancer or reproductive harm. There are trace amounts of these chemicals in more products than you may know, but only in California it is a requirement to tell the consumer. We hope that the information above helps in answering your questions, below are some links with more information on Prop 65 Act.&#xA0;<br>&#xA0;<br>References:&#xA0;<br>https://oehha.ca.gov/proposition-65/proposition-65-faqs&#xA0;<br>https://oehha.ca.gov/proposition-65/proposition-65-list&#xA0;<br>&#xA0;<br>Still need help? Contact Us.</span> </p>

California Residents - Proposition 65 Warning

For non-luggage items, we recommend using a mild soap and water to remove any dirt or stains. CALPAK products are not machine washable, so this would be the easiest way to remove any imperfections that may appear on your CALPAK product during use.

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-root="1" data-sheets-userformat="{&quot;2&quot;:15233,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:0},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;For non-luggage items, we recommend using a mild soap and water to remove any dirt or stains. CALPAK products are not machine washable, so this would be the easiest way to remove any imperfections that may appear on your CALPAK product during use.&quot;}" style="font-size:11pt;font-family:Calibri,Arial;font-weight:normal;font-style:normal;">For non-luggage items, we recommend using a mild soap and water to remove any dirt or stains. CALPAK products are not machine washable, so this would be the easiest way to remove any imperfections that may appear on your CALPAK product during use.</span></p>

How do I clean my CALPAK product?

CLEANING WITH: MILD SOAP + WATER. CLEANING WITH: AN ADHESIVE REMOVER. CLEANING WITH: A MR. CLEAN MAGIC ERASER.

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-hyperlinkruns="{&quot;1&quot;:34,&quot;2&quot;:&quot;https://www.youtube.com/watch?v=tNOk2sbNvbY&quot;}&#xEE10;{&quot;1&quot;:77}&#xEE10;{&quot;1&quot;:114,&quot;2&quot;:&quot;https://www.youtube.com/watch?v=f-KTg0fQMwc&quot;}&#xEE10;{&quot;1&quot;:157}&#xEE10;{&quot;1&quot;:199,&quot;2&quot;:&quot;https://www.youtube.com/watch?v=M1HAzwtYtrc&quot;}&#xEE10;{&quot;1&quot;:242}" data-sheets-textstyleruns="{&quot;1&quot;:0}&#xEE10;{&quot;1&quot;:34,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:2,&quot;2&quot;:1136076},&quot;9&quot;:1}}&#xEE10;{&quot;1&quot;:77}&#xEE10;{&quot;1&quot;:114,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:2,&quot;2&quot;:1136076},&quot;9&quot;:1}}&#xEE10;{&quot;1&quot;:157}&#xEE10;{&quot;1&quot;:199,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:2,&quot;2&quot;:1136076},&quot;9&quot;:1}}" data-sheets-userformat="{&quot;2&quot;:1063811,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:16773836},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:0},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11,&quot;23&quot;:1}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;CLEANING WITH: MILD SOAP + WATER:\nhttps://www.youtube.com/watch?v=tNOk2sbNvbY\n\nCLEANING WITH: AN ADHESIVE REMOVER\nhttps://www.youtube.com/watch?v=f-KTg0fQMwc\n\nCLEANING WITH: A MR. CLEAN MAGIC ERASER\nhttps://www.youtube.com/watch?v=M1HAzwtYtrc&quot;}" style="font-size:11pt;font-family:Calibri,Arial;font-weight:normal;font-style:normal;"><span style="font-size:11pt;font-family:Calibri,Arial;font-weight:normal;font-style:normal;">CLEANING WITH: MILD SOAP + WATER</span></span></p><p><span data-sheets-hyperlinkruns="{&quot;1&quot;:34,&quot;2&quot;:&quot;https://www.youtube.com/watch?v=tNOk2sbNvbY&quot;}&#xEE10;{&quot;1&quot;:77}&#xEE10;{&quot;1&quot;:114,&quot;2&quot;:&quot;https://www.youtube.com/watch?v=f-KTg0fQMwc&quot;}&#xEE10;{&quot;1&quot;:157}&#xEE10;{&quot;1&quot;:199,&quot;2&quot;:&quot;https://www.youtube.com/watch?v=M1HAzwtYtrc&quot;}&#xEE10;{&quot;1&quot;:242}" data-sheets-textstyleruns="{&quot;1&quot;:0}&#xEE10;{&quot;1&quot;:34,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:2,&quot;2&quot;:1136076},&quot;9&quot;:1}}&#xEE10;{&quot;1&quot;:77}&#xEE10;{&quot;1&quot;:114,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:2,&quot;2&quot;:1136076},&quot;9&quot;:1}}&#xEE10;{&quot;1&quot;:157}&#xEE10;{&quot;1&quot;:199,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:2,&quot;2&quot;:1136076},&quot;9&quot;:1}}" data-sheets-userformat="{&quot;2&quot;:1063811,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:16773836},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:0},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11,&quot;23&quot;:1}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;CLEANING WITH: MILD SOAP + WATER:\nhttps://www.youtube.com/watch?v=tNOk2sbNvbY\n\nCLEANING WITH: AN ADHESIVE REMOVER\nhttps://www.youtube.com/watch?v=f-KTg0fQMwc\n\nCLEANING WITH: A MR. CLEAN MAGIC ERASER\nhttps://www.youtube.com/watch?v=M1HAzwtYtrc&quot;}" style="font-size:11pt;font-family:Calibri,Arial;font-weight:normal;font-style:normal;"><span style="font-size:11pt;font-family:Calibri,Arial;font-weight:normal;font-style:normal;"><br></span><span class="fr-video fr-deletable fr-rv fr-fvc fr-dvb fr-draggable" contenteditable="false" draggable="true"><iframe width="100%" src="https://www.youtube.com/embed/tNOk2sbNvbY?&amp;wmode=opaque&amp;rel=0" frameborder="0" allowfullscreen class="fr-draggable"></iframe></span><span style="font-size:11pt;font-family:Calibri,Arial;font-weight:normal;font-style:normal;"><br>CLEANING WITH: AN ADHESIVE REMOVER</span></span></p><p><span data-sheets-hyperlinkruns="{&quot;1&quot;:34,&quot;2&quot;:&quot;https://www.youtube.com/watch?v=tNOk2sbNvbY&quot;}&#xEE10;{&quot;1&quot;:77}&#xEE10;{&quot;1&quot;:114,&quot;2&quot;:&quot;https://www.youtube.com/watch?v=f-KTg0fQMwc&quot;}&#xEE10;{&quot;1&quot;:157}&#xEE10;{&quot;1&quot;:199,&quot;2&quot;:&quot;https://www.youtube.com/watch?v=M1HAzwtYtrc&quot;}&#xEE10;{&quot;1&quot;:242}" data-sheets-textstyleruns="{&quot;1&quot;:0}&#xEE10;{&quot;1&quot;:34,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:2,&quot;2&quot;:1136076},&quot;9&quot;:1}}&#xEE10;{&quot;1&quot;:77}&#xEE10;{&quot;1&quot;:114,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:2,&quot;2&quot;:1136076},&quot;9&quot;:1}}&#xEE10;{&quot;1&quot;:157}&#xEE10;{&quot;1&quot;:199,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:2,&quot;2&quot;:1136076},&quot;9&quot;:1}}" data-sheets-userformat="{&quot;2&quot;:1063811,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:16773836},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:0},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11,&quot;23&quot;:1}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;CLEANING WITH: MILD SOAP + WATER:\nhttps://www.youtube.com/watch?v=tNOk2sbNvbY\n\nCLEANING WITH: AN ADHESIVE REMOVER\nhttps://www.youtube.com/watch?v=f-KTg0fQMwc\n\nCLEANING WITH: A MR. CLEAN MAGIC ERASER\nhttps://www.youtube.com/watch?v=M1HAzwtYtrc&quot;}" style="font-size:11pt;font-family:Calibri,Arial;font-weight:normal;font-style:normal;"><span style="font-size:11pt;font-family:Calibri,Arial;font-weight:normal;font-style:normal;"><br></span><span class="fr-video fr-deletable fr-rv fr-fvc fr-dvb fr-draggable" contenteditable="false" draggable="true"><iframe width="100%" src="https://www.youtube.com/embed/f-KTg0fQMwc?&amp;wmode=opaque&amp;rel=0" frameborder="0" allowfullscreen class="fr-draggable"></iframe></span><span style="font-size:11pt;font-family:Calibri,Arial;font-weight:normal;font-style:normal;"><br><br>CLEANING WITH: A MR. CLEAN MAGIC ERASER</span></span></p><p><span data-sheets-hyperlinkruns="{&quot;1&quot;:34,&quot;2&quot;:&quot;https://www.youtube.com/watch?v=tNOk2sbNvbY&quot;}&#xEE10;{&quot;1&quot;:77}&#xEE10;{&quot;1&quot;:114,&quot;2&quot;:&quot;https://www.youtube.com/watch?v=f-KTg0fQMwc&quot;}&#xEE10;{&quot;1&quot;:157}&#xEE10;{&quot;1&quot;:199,&quot;2&quot;:&quot;https://www.youtube.com/watch?v=M1HAzwtYtrc&quot;}&#xEE10;{&quot;1&quot;:242}" data-sheets-textstyleruns="{&quot;1&quot;:0}&#xEE10;{&quot;1&quot;:34,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:2,&quot;2&quot;:1136076},&quot;9&quot;:1}}&#xEE10;{&quot;1&quot;:77}&#xEE10;{&quot;1&quot;:114,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:2,&quot;2&quot;:1136076},&quot;9&quot;:1}}&#xEE10;{&quot;1&quot;:157}&#xEE10;{&quot;1&quot;:199,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:2,&quot;2&quot;:1136076},&quot;9&quot;:1}}" data-sheets-userformat="{&quot;2&quot;:1063811,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:16773836},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:0},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11,&quot;23&quot;:1}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;CLEANING WITH: MILD SOAP + WATER:\nhttps://www.youtube.com/watch?v=tNOk2sbNvbY\n\nCLEANING WITH: AN ADHESIVE REMOVER\nhttps://www.youtube.com/watch?v=f-KTg0fQMwc\n\nCLEANING WITH: A MR. CLEAN MAGIC ERASER\nhttps://www.youtube.com/watch?v=M1HAzwtYtrc&quot;}" style="font-size:11pt;font-family:Calibri,Arial;font-weight:normal;font-style:normal;"><span style="font-size:11pt;font-family:Calibri,Arial;font-weight:normal;font-style:normal;"><span class="fr-video fr-deletable fr-rv fr-fvc fr-dvb fr-draggable" contenteditable="false" draggable="true"><iframe width="100%" src="https://www.youtube.com/embed/M1HAzwtYtrc?&amp;wmode=opaque&amp;rel=0" frameborder="0" allowfullscreen class="fr-draggable"></iframe></span><br></span></span></p>

How do I clean my luggage?

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My order was marked as delivered but I haven't received it yet.

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I paid for shipping on my order. Will that be refunded when I return my order?

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Luggage Lock Instructions

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Do I have to wait until the end of the year to be promoted to a new VIT tier?

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When does the Extend Protection Plan go into effect?

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What is the difference between CALPAK's Limited Warranty and the Extend Protection Plan with Accident Coverage?

Extended Warranty (Extend)

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I'm interested in selling CALPAK products in my store(s). How do I learn more?

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