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Extended Warranty (Extend)

Can I purchase Extend after I've placed my order?

Yes! We can send you a unique link to purchase Extend within 30 days. Please reach out to [email protected] for more information.

Do I need to register for the warranty?

We made it easy for you, so no warranty registration is required, even with Extend. Extend will reach out to you directly via email with information regarding your contract, including the contract ID, coverage dates, contact information, and a link t

What does the Extend Protection Plan with Accident Coverage cover?

Accidents happen, but don’t worry! Your bag is protected in case of accidental rips, tears and snags, broken zippers, broken wheels and handles, delamination, and seam separation for the term of your Extend protection plan. If your Extend plan’s term

When does the Extend Protection Plan go into effect?

Accident protection plans work a little differently than standard extended warranties. Your accident protection through Extend begins as soon as your purchase Extend and lasts for the full term of the plan you selected. The coverage from defects in w

How do I file a claim with Extend?

We're always happy to help! Just reach out to us through our online claims portal for immediate service: https://customers.extend.com/claims. You can also get in touch by calling Extend at 1-877-248-7707.

What is the difference between CALPAK's Limited Warranty and the Extend Protection Plan with Accident Coverage?

The CALPAK 1 or 2-year Limited Warranty protects your product against defects in materials and workmanship. Extend Protection Plan with Accident Coverage plan provides additional coverage for everyday accidents that may occur. Extend also provides co